DaySeven Support

How do I connect Apple Health?

Go to Settings > Apple Health and tap "Connect". Make sure to allow all permissions when prompted.

How do streaks work?

Complete all three weekly goals (strength, cardio, and recovery) to earn a streak for that week. Your Master Streak counts consecutive weeks.

How do I add friends?

Go to the Friends tab and search by username. Send a request and they'll see it in their notifications.

How do I set up notifications?

Go to Settings > Notifications. You can enable daily reminders and choose your preferred time. Make sure to allow notifications when prompted.

What data does DaySeven track from Apple Health?

DaySeven reads your workouts, steps, calories burned, and heart rate data from Apple Health. We never write data to Apple Health.

How do I set my weekly goals?

Go to Settings and customize your strength, cardio, and recovery goals for the week. You can adjust the number of sessions needed for each category.

What counts as a recovery activity?

Recovery activities include yoga, stretching, foam rolling, and similar low-intensity workouts logged in Apple Health.

Can my friends see my health data?

No. Friends can only see your activity completions and streaks, not your personal health metrics like heart rate or calories.

How do I delete my account?

Go to Settings and tap "Delete Account." This will permanently remove all your data. This action cannot be undone.

Why isn't my workout showing up?

Make sure your workout is saved in Apple Health first. Then pull down to refresh on the home screen. Workouts may take a moment to sync.

How do I manage my subscription?

Go to Settings > Subscription > Manage Subscription, or go to your device's Settings > Apple ID > Subscriptions to change or cancel your plan.

How do I cancel my subscription?

Go to your device's Settings > Apple ID > Subscriptions > DaySeven and tap "Cancel Subscription." You'll keep Pro access until the end of your current billing period.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

I purchased Pro but it's not showing up.

Go to Settings > Subscription and tap "Restore Purchases." If the issue persists, contact us at support@dayseven.app.

What is the Streak Shield?

The Streak Shield is a Pro feature that protects all your streaks when you can't complete your weekly goals. When activated, your master, strength, cardio, and recovery streaks will not reset for that week — even if you didn't hit your goals.

How often can I use the Streak Shield?

You can use one Streak Shield every 6 weeks. After using a shield, there's a cooldown period before your next one becomes available. Use it wisely for weeks when life gets in the way.

When does the Streak Shield appear?

The shield appears on the home screen during the last 2 days of the week (Friday and Saturday) when you have incomplete goals and an active streak. Tap the shield button to activate it before the week ends.